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Frequently Asked Questions (FAQ)

Please feel to browse this list of commonly asked questions about our products and services.

If there is a specific question you would like to ask, please Contact Us at your earliest convenience.

FAQ Categories

General Questions

Technical Questions

 

General Questions


What is ISIS?
Answer: ISIS is an affordable Group Health Quotation and Document Management System built specifically for the Group Health Industry.
 
How can ISIS help my business?
Answer: ISIS is a very powerful business software that helps your company to organize by streamlining New Case Information, RFP's, Quoting, Renewals, and Reporting. ISIS does this is all done in a user-friendly and highly customizable environment.
 
Is ISIS easy to use?
Answer: ISIS is extremely easy to use. Most users familiar with Windows find that they can instantly begin to use ISIS with minimal training.
 
How is ISIS Supported?
Answer: ISIS is supported by our extensive user friendly help file, the ISIS Web Forum, as well as our customer support phone number at 888.545.ISIS (Included under Qrtly support contract)
 
How much does ISIS cost?
Answer: ISIS has multiple software packages for different size companies. Please call our office for a quote.
 
Do I have to purchase ISIS outright or can I lease the system?
Answer: ISIS does offer a leasing program
 
Can I import data from another system into ISIS?
Answer: Yes. Depending on your current system, your data can be transferred into ISIS in a secure manner. ISIS can import from any Excel or ASCII Comma Delimited Program.
 
If my business grows, can I add additional Client Access Licenses (CAL's) at a later date?
Answer: Yes. Additional CAL's can be purchased over the phone and installed immediately.
 
Does the Documentation System come with the ISIS Software or is there an additional charge for it?
Answer: The Document Manager comes bundled with ISIS and there is no additional charge
 
Is there a maintenance fee for the software?
Answer: ISIS has a quarterly maintenance fee for all active workstation licenses. This fee covers software support, software updates, and major releases.
 
 

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