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Training

We provide a variety of computer training courses in conjunction with ISIS 7. Whether you need instruction in basic usage skills or more specialized training, you should be able to find a class that fits your needs. The typical learning track begins with introductory training in ISIS 7 concepts. These classes are designed for computer beginners as well as intermediate-level users.

  Certification

The ISIS certifications enable Group Health professionals to target ISIS specific technologies and to distinguish themselves by demonstrating in-depth knowledge and expertise in our products. ISIS certified professionals are consistently capable of implementing, building, troubleshooting, and debugging a particular ISIS technology.

Group/Seminar Based Training


Introduction To ISIS 7 (Up To 10 Employees)

Prerequisites: None

Course Objective: To be introduced to the basic features of ISIS 7.

Course Description:  This training includes an overview of the ISIS 7 software that takes the employee from start to finish of how the system operates. This training usually takes 3-4 hours to complete.

The presentation will include how to use the following items:

  • ISIS Explorer (Overview)
  • ISIS Document Store (Overview)
  • Viewing Groups, Brokers, Claims Administrators, MGUs, and Carriers
  • Submission Snapshot (Overview)
  • Quote Builder (Overview)
  • Case Manager (Overview)
  • Email Editor (Overview)
  • Basics Of The ISIS Wizards: New Submission, UW Worksheet, RFQ, Quote, New Case, and Renewal Wizards
Using ISIS 7 (Up To 10 Employees)

Prerequisites: Introduction To ISIS 7

Course Objective: To be able to use the basic features of ISIS 7.

Course Description:  This training includes a hands on approach with an ISIS employee walking the company floor for individual support. This will take place after the Introduction to ISIS Training as well as a morning session the following day. This will allow the employee to ask any questions they have of the software in the start up process.

 

Individual Training


  Individuals choosing to complete the Individual Training track (Levels I & II) will become ISIS 7 certified and will receive a certificate proving successful completion of the course.

Using ISIS 7 - Level I

Prerequisites: Introduction To ISIS 7 (Recommended/Not Required)

Course Objective: To be able to use and the basic features of ISIS 7.

Course Description:  This training includes using the ISIS 7 software and how the system operates. This training usually takes 1 day to complete.

The course will include how to use the following items:

  • ISIS Explorer (Overview and Features)
  • ISIS Document Store (Overview and Features)
  • Customer Prospecting
  • Working With Groups, Brokers, Claims Administrators, MGUs, and Carriers
  • Creating and Using Contacts
  • Using The Submission Snapshot
  • Quote Builder Basics
  • Case Manager
  • Email Editor
  • The ISIS Wizards: New Submission, UW Worksheet, RFQ, Quote, New Case, and Renewal Wizards
  • Using Notes, Call Tracking, and Reminders
Using and Administrating ISIS 7 - Level II

Prerequisites: Using ISIS 7 (Required)

Course Objective: To be able to use and the advanced features of ISIS 7.

Course Description:  This training includes using the advanced features of ISIS 7. This training usually takes 1 day to complete.

The course will include how to use the following items:

  • Creating Users
  • Security Settings 
  • Global Folder Management
  • Backup and Archiving Procedures
  • Company Creation
  • Advanced Carrier Editing
  • Using Custom Fields
  • Default Text and Email Signatures
  • Advanced Quoting and Formula Editing
  • Customizing The ISIS Wizards : New Submission, UW Worksheet, RFQ, Quote, New Case, and Renewal Wizards
 

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